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| The SignGenius 100% Money Back Guarantee: |
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| SignGenius Sign Language Software carries a one (1) year refundment or replacement guarantee, what ever SignGenius chooses to do. |
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| In the remote case my software does not operate to satisfaction or to any of my realistic claims, this guarantee is applicable. |
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| How The Refund Process Works? |
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| Before refunding or replacing, the process is: |
- I will require you to send me a snapshot of all computer system information. I will provide you with the instructions to do this. This will help me to find the problem.
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- at my laboratory I will investigate the software and computer system information.
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- if it is de-functioning I will either replace or refund
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- which refunding includes shipping costs
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| The Guarantee Is Not Applicable In Case Of: |
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- Visible damage not relevant to normal use
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- PC driver programs or other installed software, not compatible
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- Viruses and other harmful influences
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